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Customized Test Service

Please email the Assessment Services Department to request a free Customization Packet. Let us know if you're interested in Police, Fire or Generic First-Line Supervisor. A Test Security Agreement must be on file prior to receiving the packet.

Fully Customized Tests

Our Customized Test Service enables test users to create tests for upper-level positions in order to meet their individual needs. Full customization allows agencies to assess competencies that are important for effective performance in different positions within their departments. This includes a wide variety of knowledge areas:

Police Knowledge Areas (Public Safety)
  • General Police Procedures
  • Laws Related to Police Work
  • Crime Investigation
  • Police Reports and Records
  • Sociological Theories and Aspects
  • Internal Management and Structure
  • Operational Field Activities
  • Police Role in the Community
  • Specialized Investigative Functions
  • Police Supervision
  • Policy and Procedure Research and Development
  • And more!
Fire Knowledge Areas (Public Safety)
  • Firefighting Concepts and Techniques
  • Hazardous Materials
  • Technical Knowledge
  • Human Resource Issues
  • Internal Management and Structure
  • Role in the Community
  • Fire Reports and Records
  • Fire Supervision
  • And more!
Generic First-Line Supervisor Knowledge Areas (Non-Public Safety)
  • Concepts of Supervision
  • Concepts of Administration
  • Evaluating Subordinate Performance
  • Training and Development
  • Conflict Management
  • Situational Judgement
  • Oral Communication
  • Customer Service
  • And more!

Reading List

Please be aware that you will work with an IPMA-HR customer service representative to create a required reading list for this test. Candidates must receive this reading list 60 days or more prior to the exam. Be sure to allow enough time for candidates to do the following:

  • Locate a copy of each book (which could take up to two weeks if candidates order copies online).
  • Study all the books (60 days or more).

If you do not provide our reading list to your candidates, you may experience a high failure rate. Please do not assume that candidates will do well on our test without having studied the information in these books. It’s possible that candidates have not been exposed to the information in these books before. The study period is important for learning purposes and is also an important developmental experience for candidates. 

Item Writing Service

We also offer customers the opportunity to use their own departmental policies and standard operation procedures from which our professional item writers can create up to 25 questions that can be added to questions they choose from the knowledge areas listed above. Please note that IPMA-HR's membership discount cannot be used toward this service.

Pricing

Non-Rush Orders

(More than 3 weeks from testing date)

$10.00 per question with a 75-question minimum + $300 labor fee.

  • Two additional questions per knowledge area will be included on your Preliminary Test from the Item Bank so you can choose the most appropriate questions. If you decide to keep the two additional questions on your Final Test, you will be charged for them. Please note that additional questions will not be provided through the Item Writing Service.
  • If a Preliminary Test is not requested, you will be billed for the number of questions you request for your Final Test.

If you choose to use IPMA-HR’s item writing service to include up to 25 questions from an outside source material of your choice, these questions will cost: $58.00 per question with a 25-question maximum + $300 labor fee. This service is not available for the Generic First-Line Supervisor Test.

Rush Orders

(3 weeks or less from testing date)

$10.00 per question with a 75-question minimum + $300 labor fee + $500 rush shipment fee.

  • Two additional questions per knowledge area will be included on your Preliminary Test from the Item Bank so you can choose the most appropriate questions. If you decide to keep the two additional questions on your Final Test, you will be charged for them. Please note that additional questions will not be provided through the Item Writing Service.
  • If a Preliminary Test is not requested, you will be billed for the number of questions you request for your Final Test.
  • IPMA-HR’s item writing service is not available for rush orders.