ECC-FLS 102 Emergency Communications Center First-Line Supervisor Test

Test Number: 
ECC-FLS 102
Test Audience: 
Telecommunicator
Test Type: 
Promotional
Time Limit: 
2 hours 30 minutes
Items: 
100
Price: $15.00

Use this test to...

Assess candidates for promotion to emergency communications center first-line supervisor.

Distribute the reading list...

Please be aware that there is a required reading list for this test. Candidates must receive this reading list 60 days or more prior to the exam. Be sure to allow enough time for candidates to do the following:

  • Locate a copy of each book (which could take up to two weeks if candidates order copies online).
  • Study all the books (60 days or more).

If you do not provide our reading list to your candidates, you may experience a high failure rate. Please do not assume that candidates will do well on our test without having studied the information in these books. It’s possible that candidates have not been exposed to the information in these books before. The study period is important for learning purposes and is also an important developmental experience for candidates. 

 

You measure...

Content Items
Knowledge of Concepts for Evaluating Subordinate Performance 15
Knowledge of the Concepts of Supervision  24
Knowledge of the Concepts of Training 13
Knowledge of the Concepts of Administration 9
Knowledge of Emergency Communication Center Operations 28
Knowledge of Concepts for Writing and Reviewing Reports and Paperwork 11
Total 100

With the ECC-FLS 102 you get...

  • A promotional test based on a thorough job analysis of emergency communication center personnel in a first-line supervisory position.
  • Test questions further reviewed by subject-matter experts.
  • Test supported by content validation study and psychometric analysis.
  • Technical report of the job analysis, test development and test validation processes used is available upon request.

Administration Fee - $90

Unless otherwise noted, all test orders are subject to a $90 base administration fee to each test title ordered, regardless of the quantity of tests ordered. This fee will be automatically added to your shopping cart along with your test.