Training and Development

In 2011 San Francisco was recognized by the Center for State and Local Government Excellence for their comprehensive workforce program that is geared to attracting, retaining, and developing its 26,000 employees who work in 26 agencies.  IPMA-HR participated on the award review committee.

Among San Francisco’s high performance strategies are: Internal leadership programs developed by city departments;formalized feedback using a 360-degree model for supervisors and managers;written performance appraisals tied to expectations in yearly performance plans;A partnership with the national service corps City Hall Fellows to recruit and retain recent college graduates and Employee communications through a robust website and quarterly newsletter. 

Watch a video of San Francisco's program: http://youtu.be/i49taTxbUE