New Certificate Program! 

Today’s HR professionals deal with many issues, but probably the biggest challenges facing HR Departments today are recruitment, retention & motivation, leadership development, and organizational culture.  Meeting these challenges requires a synergy that transcends the traditional approach where HR is expected to fix the problem all by itself.  All of these functions require line management support if organizations are to grow and accomplish their important work in a cost effective manner.

The HR Foundations: A Roadmap for Managers Certificate Program was designed by IPMA-HR to illustrate the need and importance of managerial partnering with the HR staff in overseeing and managing the organizations most precious resource – its employees.  This course, designed specifically for line managers and those new to the HR field, explains and delineates the responsibilities and interrelationships for both line managers and HR staff in achieving organizational success. All who complete this program will receive the HR Foundations Certificate.

Upcoming Courses

Why do we believe that the partnering of line managers with HR is so valuable and essential?

Human resource professionals anticipate that recruiting and retaining the best employees will be the greatest HR challenge in the next decade. To meet these challenges, close collaboration between HR staff and line managers will be a key to success.

The new generation of employees will be seeking jobs that provide a balance between employment and family, and the ability to make a difference within the organization. Employees will be looking for jobs that reduce their financial risk in tough times, specifically jobs where there is opportunity for career growth. To balance the needs of the employee with those of the organization and individual managers, HR and line managers must work together to find synergy and solutions to effectively recruit, retain, and motivate staff.

Research has proven that culture influences organizational performance. Culture requires building a workplace where employees are motivated. Managers must inspire employees and coach them to become top performers. HR, in concert with line management, needs to determine what motivates their employees, and incorporate these ideas into employee compensation and rewards systems. The end result is that this symbiotic relationship will contribute substantially to overall organizational success.

This course is intended to illustrate the need and importance of managerial partnering with the HR staff in overseeing and managing the organizations most precious resource – its employees. Each module will provide actionable questions managers can use in seeking assistance from HR staff in acquiring the information they will need to properly deal with employee issues and concerns.


Review the ten modules in this course.
  • Module One-Introduction: Outlines the unique nature of the public sector environment;
  • Module Two-Hiring and Selecting: Covers the“Who”, “What”, and “Why” of public sector selection policies and procedures, which includes an overview of the Federal laws and regulations that govern selection and mandates certain requirements;
  • Module Three-Assigning Work/Job Descriptions: Explains the value and importance of properly assigning work, as well as maintaining current and accurate job descriptions;
  • Module Four-Training and Coaching: Examines the techniques for effectively coaching employees and assisting in staff training activities;
  • Module Five-Employee Engagement: Reviews the research on the employee engagement, and techniques to increase employees’ engagement;
  • Module Six-Monitoring and Documenting: Discusses the importance training strategies, as well as the numerous techniques available to managers in building an effective work team;
  • Module Seven-Providing Feedback: Provides guidance and advice on how to provide effective feedback to employees that will result in positive performance improvements;
  • Module Eight-Conducting Performance Reviews: Reviews the major types of performance management systems, the most common rating errors, and techniques in preparing a meaningful performance evaluation;
  • Module Nine-Managing Consequences: Explores the most common reasons that discipline is not used properly in organizations, the legal concepts of just cause and due process, and steps that will assure successful management of the progressive discipline process;
  • Module Ten-Retention and Career Development: Discusses the positive role that managers can play in retaining employees with job skills that are critical for organizational success, along with the myths and realities of employee retention

Each Module also contains the following tools to assist managers:

  • A series of questions that managers can use in their discussions with the HR staff to focus their concerns and need for information, and to obtain guidance and advice that is critical to the successful performance of their managerial duties and responsibilities;
  • An exercise that that allows managers to discuss how their interactions with the HR staff could assist them in performing their HR-related responsibilities more effectively, to enhance organizational success.