Benefits Coordinator

City of Boca Raton


Boca Raton, FL 33432


$26 – $44
per hour

Do you want to be a part of the team that helps make the City of Boca Raton one of the bestplaces to live, work and play? We provide world class services, parks, beaches, and publicsafety. This can only happen when the best, brightest, and most committed individualscome to work for our City. We encourage like-minded individuals to apply and be part of ourteam! Come join us #WorkforBoca

                                            BENEFITS COORDINATOR


This position provides administrative and paraprofessional support services to the HumanResources Department’s Benefits Unit. The position answers moderately complex employeequestions regarding benefits and records employee enrollment in benefits and group insuranceprograms. Works with employees and third party vendors to resolve issues related to eligibility forbenefit plans, amounts of coverage, and claims procedures. Verifies all insurance billing for fullyinsured and voluntary plans, maintains enrollment in Oracle HCM and applicable vendor portals.This position requires knowledge of department-related terminology and the ability to interpretpolicies and regulations logically and consistently. Employees in this position serve as a publicrelations representative of the Human Resources Department through interactions with other Cityemployees and the public.


*  Serve as primary point of contact for various health & welfare employee benefits programs, such as group health, dental, vision, disability, life insurance, 401(a), 457(b), wellness program and initiatives, and employee assistance program.
*  Advises employees on benefits matters regarding eligibility, claims resolution, coverage, and provisions.
*  Processes benefit enrollments, terminations, changes, disability claims in Oracle HCM and applicable vendor portal (when applicable). Maintain employee benefits filing system.
*  Manages new hire and qualifying life events (QLE) through Oracle HCM; Confirms dependent eligibility by reviewing appliable documents.
*  Manages the COBRA program to ensure notices are delivered on time, participation data is entered in Oracle HCM, and monthly premium payments are received and processed from participants.
*  Manages the Retiree benefits program to include timely offer of benefits, process election enrollments and updates, and maintenance of records in the Oracle.
*  Primary facilitator for new hire benefits orientation and open enrollment presentations 
*  Review and reconcile monthly invoices for the City’s fully funded group health and voluntary benefit plans; prepares invoices for payment.
*  Maintains effective communications with the carriers and vendors and works together to resolve administrative problems and discrepancies.
*  Work with payroll to resolve discrepancies surrounding retroactive charges and credits associated with benefits enrollment.
*  Process loan requests from the 401a and 457 plans.
*  Assist in the design, development and administration of the City’s Wellness programs.
*  Organize and conduct event planning for the annual Health Fair.
*  Document and maintain standard operating procedures for assigned benefit processes.
*  Assist with special projects by collec benefit information and providing other support, as needed.

Job Requirements


*  Ability to work independently on complex tasks and projects and prepares detailed records and reports.
*  Ability to interpret City policies, procedures, benefit programs, and a wide variety of City
*  Personnel matters and effectively communicate same to prospective applicants, current employees, retirees, and the public.
*  Detail oriented with ability to produce accurate work products Ability to complete multiple tasks with competing priorities.
*  Knowledge of records management policies and procedures and the ability to maintain records in an accurate and easily retrievable manner.
*  Ability to work independently with high initiative while also being comfortable working as a team member.
*  Strong interpersonal skills.
*  Ability to form strong relationship, and deal tactfully, professionally, and effectively with managers and City staff.
*  Ability to mitigate conflict during communications. Strong technology skills.
*  Excellent written and verbal communications skills.
*  Demonstrated experience handling sensitive and confidential information appropriately.
*  Ability to administer electronic data bases and ensure data integrity.


*  Graduation from high school or GED equivalent recognized certification required. *  Minimum of three (3) years of experience in employee benefits administration.
*  Knowledge of Microsoft Excel, Word, and Outlook or equivalent, required.
*  Associate Professional Human Resources (aPHR) or greater certification preferred.
*  Experience in the local government experience in the State of Florida preferred.
*  Possession of a valid State of Florida Class “E” driver's license is required



The environmental conditions and physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the essential functions of this job, the employee is frequently required, weekly or up to daily, to:

*  Ability to lift, push, pull or otherwise move articles weighing up to 25 pounds.
*  Remaining in a stationary position, often standing, or sitting for prolonged periods.
*  Moving about within the immediate work area to accomplish tasks.
*  Independently moving from one worksite to another using a vehicle.
*  Operates a computer and other equipment using motions requiring manual dexterity or fine motor skills;
*  Ability to identify and distinguish colors. Communicate with others to exchange information;
*  Reading comprehension to proofread and check documents for accuracy.
*  Repeating motions that may include the wrists, hands, and/or fingers.
*  Operates a computer and other equipment using motions requiring manual dexterity or fine motor skills;
*  Operating motor vehicles or heavy equipment.
*  Work in a normal office environment with few physical discomforts.
*  Work with equipment or performing s would probably result in minor cuts, bruises, or muscle pulls
*  Work a fluctuating work schedule.


How to Apply


Position #03013

City of Boca Raton
201 W. Palmetto Park Road
Boca Raton, FL 33432