Benefits Officer

City of West Palm Beach


West Palm Beach, FL 33401


$81,480 – $122,237
per year

Under general direction, administers and oversees the daily activities of the Benefits Division.  Responsible for proactively managing the City’s benefit plans to maximize employee retention, compete with the marketplace for talent and demonstrate fiscal stewardship; prepares and manages the division annual budget, annual Benefit plans and submits to Commission via resolution, submits revisions to resolution quarterly or as necessary.  Conducts area survey and derives market information from other surveys; prepares reports related to loss ratio, claims status, benefits, and pension programs; prepares costing analysis and projects financial impact of changes to benefits or compensation programs; plans and implements all phases of the annual benefits open enrollment; oversees the planning, developing, and implementing competitive solicitations and various employee benefit programs; serves as coordinator, liaison, and contract administrator for the City of West Palm Beach Employee & Family Health Clinic; provides training to supervisory personnel and staff regarding regulatory compliance with ERISA, COBRA, EEO, ADA, AA, and FMLA; supports and participates in union negotiation, planning, etc., by providing information pertinent to negotiations, keeping union representative informed as to human resources actions, applicable labor markets, and implementation of changes; resolves elevated benefit inquiries and complaints; communicates with insurance companies, employees, and beneficiaries to facilitate efficient and effective utilization of City benefits; and performs other related duties as assigned.

Job Requirements

The position requires a Bachelor’s degree with a major in Human Resources Management, Business Administration, Mathematics, Insurance, or Healthcare Administration  and five (5) years of progressively responsible professional experience managing benefits programs to include health insurance, pension and retirement plans, FMLA/ADA administration, or equivalent combination of training and experience.  One (1) year of supervisory experience is required.

Experience overseeing an Employee Health Clinic is highly desirable.

A current and valid Florida driver’s license is required.  For application purposes, a valid driver’s license from any state (equivalent to a State of Florida Class E) may be utilized; with the ability to obtain the State of Florida driver’s license within thirty (30) days from date of employment.

How to Apply

To apply for this position, visit our website at and apply online.

CLOSING DATE:  Open until filled.