Chief, Labor and Employee Relations & Engagement Officer

Baltimore County Government


Towson, MD 21204


$74,838 – $116,952
per year

Under the direction of the Senior leadership team, administers the County's Labor and Employee Relations program in conformance with Federal and State laws and applicable County rules and policies and assists with oversight of the daily functions performed.

  • Performs complex, technical and administrative tasks in the fields of labor and employee relations and human resources.
  • Assumes a lead role in the more difficult employee and labor relations matters, and provides training and guidance.   Assists in the preparation and negotiation of collective bargaining agreements; administering the ratified labor agreements; hearing and resolving employee grievances and appeals, responding to and when necessary appealing unemployment compensation claims made by former County employees. Researches a variety of labor and human resources issues and maintains accurate records of all activities performed. 
  • Schedules and conducts consultation meetings between the County and the Union, researching the issue(s), seeks resolution(s) of union concerns when appropriate, and represents and protects management rights, as necessary.
  • Acts as Hearing Officer for grievances submitted under the labor agreements or acts as Chair of the County Grievance Committee for grievances submitted under the County administrative grievance procedure including hearing testimony, analyzing evidence and recommending a resolution to grievances. 
  • Schedules and provides administrative support for hearings and meetings and takes whatever follow-up action is needed as a result of Board decisions.
  • Assists legal counsel in preparation for the various hearings, arbitration, unemployment compensation, including providing case information and assessment, reviewing and evaluating arbitrators, and providing administrative support.   
  • Provides departmental management with guidance and assistance in dealing with employee misconduct and attendance issues by explaining the County's disciplinary system, any applicable County or contractual policies or benefits, and the union and county grievance procedures.
  • Conducts formal training to management and supervisory employees on the interpretation and application of the provisions of union MOU's. Informs and trains management and supervisory employees in the principles, rules and regulations of various State and Federal employment laws, the Family and Medical Leave Act, the Fair Labor Standards Act, and the Americans with Disabilities Act.  Conducts investigations concerning allegations of discrimination or sexual harassment or other illegal or inappropriate conduct.
  • Conducts research on various labor relations or human resources issues.  Drafts correspondence and other types of reports or documents.
  • Assists with analyzing employee and labor relations documents.  Assists with identifying areas of compliance vulnerability, anticipates and mitigates potential compliance risks and challenges. Develops short and long term goals to avert risks in partnership with the Office of Law.
  • Performs related work as assigned.  

Knowledge, Skills and Abilities

  • Considerable knowledge of the County's labor and employee relations and human resources culture, practices, procedures and methods including the bargaining units representing employees of the County.
  • Considerable knowledge of the County organization and the functions of the operational departments.
  • Considerable knowledge of the Rules & Regulations of the County's Personnel Management System with emphasis on interpretation and application. 
  • Considerable knowledge of labor agreements between the County and the various bargaining units with emphasis on interpretation, application and bargaining history.
  • Considerable knowledge of applicable State and Federal laws and regulations, and court decisions affecting Labor Relations.
  • Ability to exercise sound judgment in analyzing facts and arriving at conclusions for recommending action.
  • Ability to set up and manipulate spreadsheets using one or more electronic spreadsheet software programs.
  • Ability to express oneself and document events effectively and accurately, both orally and in writing with particular emphasis in responding to grievances.
  • Ability to maintain effective working relationships with employees at all levels of the organization, Union Officers and representatives, and others with whom the Division comes in contact in the performance of its work.

Job Requirements

Required Qualifications
Graduation from an accredited college or university with a bachelor's degree, preferably in human resources administration, business or public administration, education, or psychology;


at least six years' professional experience in human resources administration.
Experience in human resources administration may be substituted on a year-for-year basis up to a maximum of four years for the required education.  Education beyond a bachelor's degree in human resources administration, business or public administration, education, psychology, or law may be substituted on a year-for-year basis up to a maximum of two years for the required experience.

How to Apply