Employee Relations & Business Services Manager

Contra Costa County, Department of Conservation & Development


Martinez, CA 94553


$120,934 – $146,997
per year

The Department of Conservation and Development (DCD) has an exciting career opportunity for experienced administrative and operations managers. Applications are being accepted to fill one (1) full-time permanent vacancy located in Martinez, CA.

The Employee Relations & Business Services Manager (Land Information Business Operations Manager) directs, develops, plan, organizes, and directs the management operations of the Department of Conservation and Development; administers cost recovery activities to assure adequate revenues to support land development reviews and department programs; administers programs that have county-wide impact such as permit management database and systems (Accela). Implements policies and procedures related to personnel, labor relations, budgetary and fiscal administration, information technology, and other administrative matters; directs, coordinates, review and evaluates the work of subordinate staff; and performs other work as required.

We are looking for someone who is:

  • Dedicated and connect to the team - Committed to helping staff learn and grow
  • Welcoming and Open-minded - A strong and approachable leader who fosters an inclusive and compassionate environment for staff
  • Well-versed in relevant legislation - A solid understanding of interpreting and applying various laws and regulations
  • Articulate in their expertise - Possesses exceptional written, oral, and interpersonal communication skills
  • Analytical - Analyzes problems, comes practical conclusions, and provides effective solutions
  • Able to lead by example - Exemplifies integrity and a strong commitment to customer service and responsiveness

What you will typically be responsible for:

  • Overseeing and managing Departmental administrative activities, which include personnel and labor relations, budgetary and fiscal administration, information technology, facilities management, etc.
  • Reviewing and making recommendations for change to Land Development Fee Schedule, including report preparation and review for the public and Board of Supervisors
  • Managing critical, complex information technology systems for Departmental operations, such as the Accela permit management system
  • Managing various contracts with other County departments or public Agencies, such as GIS mapping and other information technology services
  • Developing and implementing the Department’s strategic plan

A few reasons you might love this job:

  • You will have the opportunity to lead, mentor, train, coach and develop staff
  • You will be able to effect positive change in the department to support customer needs
  • You will have the opportunity to offer innovative and creative solutions to departmental issues
  • You will work with a great group of professionals who take pride in the work they do

A few challenges you might face in this job:

  • You will be working in an environment involving time constraints and other internal and external pressures
  • Frequent changes, such as applicable regulation changes
  • You will need to practice politically sensitivity when approaching stakeholders
  • You may face resistance to change

Competencies Required:

  • Leading Cross-Divisional Collaboration: - Demonstrating cooperation and teamwork while working within and across divisions and teams
  • Valuing Diversity: - Appreciating the benefits of varied backgrounds and cultures in the workplace
  • Thinking & Acting Systematically: - Formulating objectives and priorities, and implementing plans consistent with the long-term interests of the organization in a global environment
  • Managing & Facilitating Change: - Addressing key factors that influence successful organizational change
  • Involving Others (Engaging Teams): - Engaging others for input, contribution, and shared responsibility for outcomes
  • Displaying Ownership and Accountability: - Holding self and others accountable for measurable high-quality, timely, and cost-effective results
  • Political & Organizational Savvy: - Working skillfully with politics, procedures, and protocols across organizational levels and boundaries
  • Critical Thinking: - Analytically and logically evaluating information, propositions and claims
  • Legal & Regulatory Navigation: - Understanding, interpreting, and ensuring compliance with laws and regulations
  • Professional Integrity & Ethics: - Displaying honesty, adherence to principles, and personal accountability
To read the complete job description, please click here.


Job Requirements

License Required: 
Possession of a valid California driver's license. Out of state vehicle operator's license will be allowed through the application process.
Possession of a Bachelor's degree from an accredited college or university.
Degrees and/or college coursework in business administration, public administration, Environmental Studies, Urban Planning or Geography or closely related field is preferred.
Any combination of experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Six (6) years of full time professional level experience performing human resources, employee and labor relations, and budget management.

Two (2) years of experience in each of the following:

  • Management of personnel and labor issues for an organization of a large unionized workforce 
  • Budget preparation and control, including management of cost recovery systems

Experience managing information technology systems and information technology staff; and experience leading the work of others through front line supervisors is highly desirable.

How to Apply

You can apply at the below link: