Employer-Employee Relations Manager (Management Advocate Program Chief)

Maryland Department of Transportation


Hanover, MD 21076


$65,857 – $105,735
per year


invites applications for the position of:

Employer - Employee Relations Manager (Management Advocate Program Chief)



$65,857.00 - $105,735.00 Annually








Open Until Filled


Executive Service Position

(This position serves at the pleasure of the Appointing Authority)


If you have ever taken a flight from BWI Thurgood Marshall Airport; renewed your Maryland driver’s license; traveled to an Orioles game on the Light Rail; embarked on a cruise from the Port of Baltimore; received roadside assistance from CHART Emergency Patrol; reduced your commute time by using one of Maryland’s toll roads; or applied for Minority Business Enterprise (MBE) certification, then you have experienced some of the superb services provided by the Maryland Department of Transportation (MDOT).
MDOT has various careers for people of all experiences, backgrounds, and abilities who come together to contribute to one mission—connecting our customers to life’s opportunities. Join us in serving our Maryland residents, visitors, and businesses!

The Maryland Department of Transportation The Secretary's Office (MDOT TSO) is seeking an experienced and highly skilled Manager for the Employer/Employee Relations Unit within the Office of Human Resources. This position has MDOT-wide responsibility for employer/employee relations issues for over 10,000 employees in six different Transportation Business Units, in addition to MDOT TSO. Examples of work may include, but are not limited to: establishing and tracking employer/employee relations program goals and objectives; conducting Step Two administrative grievance conferences on behalf of the Secretary and drafting decisions; representing management for disciplinary and grievance appeals at settlement conferences and at the Office of Administrative Hearings; recommending, reviewing and approving employee disciplinary actions and terminations; interpreting and providing training on Departmental personnel statutes, regulations, policies, and union Memoranda of Understanding; providing advice and guidance to directors and supervisors in relation to complex personnel and collective bargaining issues; assisting with counseling employees about misconduct and performance issues; reviewing and providing input on legislation impacting grievances, MOU disputes, and disciplinary actions; and managing the State Medical Director Program and the Employee Assistance Program on behalf of MDOT and coordinating employee referrals. The position manages a staff of professional and paraprofessional employees and is responsible for maintaining the integrity of the employee discipline and grievance system while balancing the needs of Executive Management to support MDOT in achieving its goals and objectives. The manager may present to MDOT executive staff, assistant attorneys general, legislators, and/or union leaders as required.
The current vacancy exists at MDOT TSO which is located in Hanover, Maryland (Anne Arundel County). 


Telework opportunities are available for this position.


MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here: MDOT Benefits 


Job Requirements


Preferred Qualifications:

Education: A bachelor's degree from an accredited college or university.

Experience Four years of experience representing management before an administrative law judge in hearings at the Office of Administrative Hearings, or similar adjudicatory setting, that involve all types of grievance and disciplinary appeal cases, including terminations, on a regular and recurring basis. One year of this experience must include responsibility for supervising professional employee relations staff.


Note: Possession of a Juris Doctor (J.D.) degree from an accredited law school may be substituted for one year of the required experience.


The ideal candidate will possess:
o    Experience working in a union environment and familiarity with collective bargaining 
      laws and related processes
o    Experience preparing for and presenting to an adjudicator  
o    Ability to effectively manage multiple high-level projects and deadlines simultaneously
o    Excellent problem solving and critical thinking skills
o    Excellent verbal and written communication skills
o    Excellent conflict management skills with certification/training in mediation and/or
      alternative dispute resolution
o    Innovative solutions to complex personnel issues within parameters of state government
o    Experience working in a large operationally diverse organization
o    Subject matter expert knowledge on employee relations issues and applicable law,
      regulations, and policy

Consideration for employment may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information.  Please include all relevant experience on your application.  This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for.  
If you have held more than one position at the same employer, please list each position that you held and the length of time that you held each position.


Employees in this classification will be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the state of Maryland.

How to Apply



TO APPLY: You must complete a MDOT employment application (DTS-1) online to be considered for this recruitment. RESUMES CANNOT BE SUBSTITUTED FOR THE MDOT EMPLOYMENT APPLICATION.  No paper applications will be accepted. 
Selected candidates may be subject to background and reference checks.  
You may apply online at: https://www.governmentjobs.com/careers/mdotmd.  

Appropriate auxiliary aids and services for qualified individuals with disability will be provided upon request.  Please notify in advance. MD Relay Service Number (711). Bilingual applicants are encouraged to apply.
IMPORTANT: We are only providing electronic notifications of your application status to the email address provided on the application.  We will not send paper notifications, regardless of notification preference listed on the application. It is the applicant's sole responsibility to ensure the email address provided is accurate and the account is reviewed regularly.  Timely attention to application notifications is important.  Your email provider may have security levels which disrupt our email receipt.  We suggest monitoring all email folders, including Spam or Junk, as needed. You can also access all notifications through your governmentjobs.com account. 
The Maryland Department of Transportation is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints.  All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.  Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.
Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).
The incumbent in this position will not be a member of a covered bargaining unit.  
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. MDOT does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.
Issue date: 8/27/21