Human Resources Technician

City of Reno


Reno, NV 89501


$70,200 – $94,058
per year

Join the City of Reno and become part of an amazing team who strives every day to make our community a place we are all proud to call home.


The ideal candidate for this position will be employee-centric, customer service driven with a sense of urgency, have a creative mindset, and dedication to our department's mission of delivering an exceptional and transformational employee experience. 


This position is defined as a "bridge" class designed to enable successful candidates to acquire experience that may prepare them for the more senior level positions within the department.
There is currently one vacancy in the Human Resources Department in which hiring will begin immediately following the close of this recruitment. This recruitment will also establish a list for future vacancies, which will be filled as they occur.
This is both an internal and external recruitment to provide a promotional opportunity for all qualified current classified City of Reno employees and an open competitive opportunity for all other qualified applicants.

The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno.

Job Requirements

Examples of Essential Functions


  • Perform a variety of technical, programmatic, administrative, advanced clerical, and routine staff and analytical duties requiring the application of specific program knowledge and administrative skills in support of assigned human resources programs, operations, and functions; participate in the areas of recruitment and selection, classification and compensation, and/or benefits administration.
  • Prepare and edit job announcements and advertisements using approved task statements, minimum qualifications, and salary schedules; research advertising sources; place advertisements; update job hotline and web site.
  • Receive and track job applicants using the computer tracking system; enter applicant statistics; evaluate application for eligibility according to published guidelines.
  • Maintain and revise class specifications; conduct routine studies of individual positions using position summary, job analysis results, or position description questionnaire.
  • Plan, prioritize, assign, supervise, and review the work of clerical support staff; ensure accuracy and efficiency of work performed.
  • Review and audit personnel transactions to ensure accuracy and compliance with policies, procedures, and labor agreements.
  • Serve as primary contact and liaison for assigned functions and programs with other City departments and staff, the general public, and outside agencies and organizations; receive and respond to requests from employees and the public; resolve complaints and take necessary corrective action as required; provide information on rules, regulations, policies, and procedures within the area of assignment; may act as HIPPA privacy officer.
  • Administer assigned benefit programs; meet and confer with employees regarding eligibility and use of insurance, deferred compensation, retirement, and other employee benefits; develop orientation materials for new employees; coordinate details for open enrollment periods; plan and coordinate benefit and health fairs; audit employee change forms; assist in the development of benefit booklets, COBRA notices, and other benefit informational materials.
  • Perform insurance audits and eligibility review according to established regulations and guidelines; develop and prepare employee premium notices; prepare, maintain, and distribute benefit regulations according to City policy and guidelines; coordinate debriefing meetings for retiring employees.
  • Coordinate assigned services and program/project activities with those of other City programs, functions, departments and staff, boards, committees, and task forces as well as external agencies, groups, and the general public to ensure effective cooperation consistent with optimal efficiency, effectiveness, and economy; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment; participate in representing the assigned area to public and private groups, organizations, and other City groups.
  • Conduct research; prepare, revise, and implement various administrative policies, procedures, rules, and regulations in accordance with sound organizational practices; develop and revise office forms and report formats; establish procedural manual for clerical and administrative support services for assigned areas.
  • Participate in conducting administrative and/or management studies relating to the activities and operation of the assigned department, office, or program area; conduct the more routine surveys, research, and statistical analysis on administrative, fiscal, and operational issues; collect, compile, and analyze information from various sources on a variety of specialized topics related to programs administered by the position or by management staff; conduct structured wage and benefit surveys and tabulate results; write reports that present and interpret data, identify alternatives, and make and justify recommendations.
  • Provide staff assistance to management staff; participate on and provide staff support to a variety of committees and boards; prepare and present staff reports and other correspondence as appropriate and necessary; relieve management staff of administrative work including investigating and answering complaints and providing assistance in resolving operational and administrative problems.
  • Supervise the retention of records and the maintenance of the automated centralized personnel and master employment records system.
  • Conduct exit interviews.
  • Perform related duties as required.


Minimum Qualifications

The following minimum qualifications must be met by applicants at the time of application.

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: 


  • High School Diploma or equivalent supplemented by course work in human resources management, benefit administration, or a related field; or two additional years of relevant work experience may be substituted for the required course work. 

Work Experience:

  • Three years of increasingly responsible technical, administrative, and advanced level clerical experience in a human resources program area. Two years (60 semester/90 quarter credits) of course work in human resources management, benefit administration, or a related field may be substituted for one year of the required relevant work experience. This may be applied for up to a maximum of two years of the required relevant work experience.


**Bilingual candidates are strongly encouraged to apply.**


How to Apply

Submit your completed application and all additional information/documentation requested online at by March 26, 2023 at 11:59 p.m. PT. If a computer or mobile device is not available to you, suggested locations to complete an online application submittal include: the City of Reno City Hall 2nd floor computer kiosk or 5th floor Civil Service Offices, any locations of Nevada Job Connect or any local library or educational facility.
If you are having difficulty logging into your profile, please call the applicant support line at 855-524-5627.