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We have an impressive lineup of speakers for this year’s conference. Speaking on topics specifically tailored to your needs and interests, these dynamic speakers bring fresh insights, best practices and practical and innovative solutions to the challenges of public sector HR.

Lee Cockerell

Former Executive Vice President of Operations for the Walt Disney World Resort

Lee Cockerell Headshot

He led a team of 40,000 cast members, was responsible for the operations of 20 resort hotels, four theme parks, two water parks, a shopping and entertainment village, and the ESPN sports and recreation complex. He also directed the ancillary operations, which supported the number one vacation destination in the world as the senior operating executive for 10 years.

One of Lee’s major lasting legacies was the creation of Disney Great Leader Strategies, which continues on as the primary resource for developing the 7,000 leaders at Walt Disney World.

He held an executive position with three of the best customer service organizations in the world: Hilton Hotels, Marriott International, and The Walt Disney Company.

Lee Cockerell is one of the most admired leaders in the hospitality and entertainment business and is famous for his work in leadership and management development to achieve world-class service.

Lee is the best-selling author of four books: "Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney," "The Customer Rules: The 39 Essential Rules for Delivering Sensational Service," "Time Management Magic: How to Get More Done Every Day and Move from Surviving to Thriving," "Career Magic: How to Stay on Track to Achieve a Stellar Career."

Lee also hosts a weekly 15-minute podcast titled "Creating Disney Magic."

For more go to: www.LeeCockerell.com

Neil Reichenberg

Executive Director, IPMA-HR


Neil Reichenberg is the executive director of the International Public Management Association for Human Resources (IPMA-HR). He has worked for IPMA-HR for 37 years, and as the executive director for the past 21 years. As executive director, Reichenberg serves as the chief executive officer and is responsible for the overall management of the association.

Reichenberg is a graduate of the University of Maryland and New York Law School. He is a member of the Bar in the District of Columbia and New York. He is also a member of the American Society of Association Executives, which awarded him the designation of Certified Association Executive. Prior to joining IPMA-HR, Reichenberg worked for a law firm specializing in labor and employment law.

Sylvie di Giusto

Keynote Speaker


“You’ve 7 seconds. Make them count!” says keynote speaker and corporate trainer Sylvie di Giusto, CSP, who helps individuals and organizations explore how people make up their minds very quickly about them, their leadership potential, or their company and either open the door or slam it shut. She has nearly twenty years of corporate experience in educating and inspiring thousands of clients worldwide. Throughout her career, she has held senior positions, mainly in human resources, at international organizations ranging from 10 to 100,000 employees. Today, she is a recognized member of the international speaking community, having presented to every strata of management—from experienced CEOs to young executives—within a variety of industries.

Sylvie is fascinated by the power of image and the way people can use their professional presence to positively influence their career and their business. Over the years, she has learned that it is better to craft the way others may perceive you rather than sit back and hope that their perception will be positive. Her ability to empower people to influence the success of their own careers, and her lifelong dream of being an American, have led her to New York City, where she uses her extensive expertise to work for companies, professionals, and politicians who place great importance on the impressions they make.

Sylvie speaks to audiences around the world about the importance of “first impressions… and everything beyond” and takes them on an entertaining journey that reveals how the world sees them. She invites employers, employees, and business owners to “get real.” She asks the necessary questions that enable attendees to think about professional image as much more than just fashion, clothing, and appearance. Sylvie is one of less than 12 percent of speakers worldwide who have received the Certified Speaking Professional designation by the National Speakers Association. She is the author of the Image of Leadership, the co-owner of the Studio for Image Professionals, and the creator of “How You Impress.”

When she is not working, Sylvie is volunteering with the National Speakers Association. When she is not volunteering, she is spending time with her family and exploring the extraordinary United States—this amazing place she is lucky to call home.

Interested in exhibiting or sponsoring?

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Exhibitor Prospectus IPMA-HR ITC 2019 Cover

Please contact Betty Sayler Youles

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