ECC-EL 301 Emergency Communications Center Entry-level Test

$15.20 Member price

$16.00 non-member price

Administration Fee Notice

Unless otherwise noted, all test orders are subject to a $97 base administration fee.

Test Number

ECC-EL 301

Time Limit

1 hour 30 minutes

Questions

55

ECC-EL 301 helps ensure you’re selecting the most qualified applicants by assessing the knowledge, skills, abilities and personal characteristics (KSAPs) new public safety telecommunicators (PSTs) need to be successful on the job.

ECC-EL 301 contains two subtests, which are listed below along with some of the competencies they assess.

  1. Ability to Use Situational Judgment. Candidates are presented with written scenarios depicting situations PSTs might encounter. They are then asked to answer a series of multiple-choice questions by drawing reasonable and logical conclusions and following a logical course of action in response to the situation.
  2. Ability to Learn and Apply Information. Candidates are presented with written job-related materials, such as policy and procedure statements and training materials. They are then asked to answer a series of multiple-choice questions to determine their ability to learn and apply new information. Additionally, candidates are assessed on their ability to demonstrate an understanding of the overall meaning of a paragraph, as well as vocabulary recognition.
Content Items
Ability to Use Situational Judgment 27
Ability to Learn and Apply Information 28
Total 55


test assessment