ECC-RJP 101 Emergency Communication Center Realistic Job Preview


Out of Stock

Test Number


Candidates often have unrealistic or inflated expectations about the duties and responsibilities involved in the job for which they are applying — this is especially true of positions in public safety. Combine unrealistic expectations with a high-stress work environment and the results are low morale, low productivity, and high turnover.

ECC-RJP 101 was designed to create a customizable recruitment tool for ECCs interested in providing entry-level candidates with an understanding of what it’s really like to work in an emergency communications center. Your customized RJP can help you:

  • Set realistic expectations of the job and agency.
  • Reduce the number of candidates dropping out of the recruitment process.
  • Decrease all types of turnover rates — voluntary and nonvoluntary.
  • Generate higher levels of performance.
  • Increase levels of employee satisfaction.

A valuable and effective tool in the PST recruitment process, a single purchase of ECC-RJP 101 provides your agency with lifetime use.

  • Develop a fully-customized RJP with the step-by-step How-to Guide.
  • Illustrate the individual demands of your ECC with the Customizable Template.
  • Share valuable information with prospective candidates with the critical analysis provided by the Results Page.
  • Utilize the pre-programmed Excel file to Calculate Candidates’ Willingness Ranges.
  • Learn everything you ever wanted to know about ECC-RJP 101 in the Technical Report.