Entry-Level 911-10 with Audio Test

$11.88 Member price

$12.50 non-member price

Administration Fee Notice

Unless otherwise noted, all test orders are subject to a $97 base administration fee.

Test Number

EL-911-10-Audio

Time Limit

2 hours and 24 minutes

Questions

100

EMERGENCY COMMUNICATIONS CENTER

EL 911-10 (AUD) helps ensure you’re selecting the most qualified applicants by assessing the knowledge, skills, abilities and personal characteristics (KSAPs) new PSTs need to be successful on the job. It contains five subtests, which are listed below along with some of the competencies they assess.

This test has been scrambled and renamed from a previous version. Please contact us for more details.
  1. Reading Comprehension. Assesses candidates’ ability to read and process written instructions and job-related materials, such as procedure manuals and resource materials, and demonstrate their understanding of its meaning.

  2. Ability to Learn and Apply Information. Candidates are given job-related materials (e.g., policy and procedure statements, training materials) and asked to answer a series of multiple-choice questions about what they learned.

  3. Reasoning Ability. Assesses a candidate’s ability to apply general rules to specific incidents in order to reach logical conclusions, such as when determining whether an incident is an emergency, and correctly following rules to arrange things in a certain order, such as when prioritizing calls.

  4. Situational Judgment. Assesses a candidate’s ability to quickly size up a situation and use common sense, as well as judgment and knowledge, to quickly decide what to do next.

  5. Ability to Listen, Remember and Respond to Verbal Information. EL 911-10 (AUD) includes an additional 24-minute listening-skills subtest, which is divided into two parts that contain a total of 20 multiple-choice questions.

    • Part 1: Candidates are asked to listen to a series of incoming calls — primarily from the public — and take detailed notes, which they use to answer multiple-choice questions about the calls. Candidates should take note of details such as street addresses, names of businesses, the types of emergencies, and descriptions of people involved.

    • Part 2: Candidates are asked to listen to radio traffic — between law enforcement personnel and a PST — and take detailed notes, which they use to answer multiple-choice questions about the officers’ activities.

This test requires that you play audio for all of your candidates. The audio is only available on CD.


Content Items
Reading Comprehension 24
Ability to Learn and Apply Information 21
Reasoning Ability 18
Situational Judgment 17
Ability to Listen, Remember and Respond to Verbal Information 20
Total 100

Looking for the shorter version of this test without the audio portion?

See the Entry-Level 911 10 test.


test assessment