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Department Directory

Membership Send change of address/name and questions regarding membership, region, chapter or section related information, and all dues invoice inquiries to this department.
Meetings & Professional Development Specific questions on registration and information about conferences and seminars should be sent to this department.
Publications For specific questions on publications and products-ordering, prices, shipping options, and non-member subscription verification.
HR Resources IPMA-HR Members may contact us to obtain customized research free-of-charge.
Assessment Services

For questions related to the Assessment Services Department of public safety, administrative and public works testing, including orders, invoicing, shipping, and technical questions.

Please note that the Assessment Department cannot assist with questions related to certification testing. Contact the certification department for those inquiries.

Certification For any questions relating to your IPMA-SCP or IPMA-CP certification or learning more about how to get certified.
Finance

For questions related to 1099s, taxes, accounts payable, credit card payments and insurance.

For billing inquiries, please contact the department relevant to your invoice for more prompt assistance.

Government Affairs Members may send questions about HR legislation to this department.
Customer Service If you have any comments, concerns or complaints about IPMA-HR's services.
General Mail Box For any general questions
Web Support

For any technical issues you encounter with our website.

Note that if you need assistance with logging into your IPMA-HR account, please contact the Membership department for more prompt assistance.

For inquiries about billing or payment, please contact the department specific to your query. For example, if you'd like to discuss an invoice for the annual conference or a course, reach out to Meetings & Professional Development.

Let us know how we can help.