Webinar: Conflict Management

April 17, 2019 1:00 PM to 2:00 PM

In today's relationship sensitive environment, knowing basic conflict management behaviors can save a career. This webinar will be specific for looking at conflict episodes, communication techniques, and relationship enhancement.

From getting to know about how the brain works during conflict, to social transformation of conflict, to framing interests, to using twelve principles to diffuse difficult conversations—this session provides a comprehensive overview that will be both practical and useful for everyone that seeks to master skills in conflict management and communication.
Conflict can have a negative affect on the workplace. It can create a climate of distrust, leading to missed deadlines, and ultimately a possible loss of good employees.
However, with proper management, conflict can bring about positive results and be used to create a strong team dynamic, stimulate interest and creativity, and result in new approaches or solutions.
Through an evidence-based discussion along with research materials, participants will walk away with specific skills that will add to their emotional intelligence.


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