Webinar Archive: Conflict Management

In today’s relationship sensitive environment, knowing basic conflict management behaviors can save a career.

Conflict can have a negative effect on the workplace. It can create a climate of distrust, leading to missed deadlines, and ultimately a possible loss of good employees.

However, with proper management, conflict can have a positive effect and be used to create a strong team dynamic, stimulate interest and creativity, and result in new approaches or solutions.

This IPMA-HR webinar looks at various conflict episodes, communication techniques, and relationship enhancement. Participants will walk away with specific skills that add to their emotional intelligence.


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